The professionals at BMW of Mount Laurel in Mount Laurel, New Jersey, know that a good customer experience involves more than providing a world-class vehicle. And our discerning customers know good service when they see it. That’s why we strive to ensure that your every need is met and you are completely satisfied with your purchase or lease.
Sales Testimonials
"So, in the end, would I purchase another vehicle from BMW of Mt. Laurel? Yes,but I would absolutely work with Ky Williams. Not to say there aren't other excellent sales people at this dealership, but a long-distance purchase such as mine, lends itself to a unique set of headaches and I would say those would best be minimized by involving a sales person such as the one I worked with. He was on top of every element of this transaction from start to finish, not just until the check was signed. In 25 years of purchasing vehicles, he was the most knowledgeable, attentive to detail and punctual car salesman I have had the pleasure of dealing with. He is clearly an asset to this dealership."
- Tom Boback (1/31/12)
Mark and Kathleen were great. Kathleen was very thorough in showing us the special features of our car and she went out of her way to make sure I received the extras I was hoping for.
- Thomas G. (1/14/12)
Eric Decker was just GREAT to deal with, I've been looking for a car for a few months, he told me he could do a deal and he did.
So far I love the car. Everyone I dealt with in the process of buying the car were just a pleasure to deal with.
- Timothy S. (1/13/12)
I purchased my BMW 528ix in December 2011 after much research. I knew what vehicle and options I wanted on the vehicle when I arrived so the price just needed to be negotiated. Mr. Ky Williams was very helpful and we appreciated all of the assistance he provided when explaining the features on the car. I will recommend Ky and Holman BMW to all of my friends.
- Stephanie M. (1/12/12)
Donna McLaughlin was very knowledgeable and easy to work with. I had a no pressure sales experience which I greatly appreciate. I got a great car and a fair deal. I would not hesitate to recommend Donna and BMW of Mt. Laurel.
- Kevin M. (1/12/12)
John and Mark you made me a believer, that it is possible to purchase a CPO vehicle without the hassle, excellent customer service and attention to details. I will definitely return to purchase another vehicle with you; it was a pleasant experience. You have set the bar high. Thank you.
- Kevin B. (1/11/12)
Ed and Steve were very easy to work with. They were great negotiating on price. And they helped me each step of the way. Mark Hart was very nice too.
- Michelle B. (1/09/12)
My experience with Ky Williams was definitely a 5 star. BMW of Mt. Laurel is blessed to have him as apart of the team. I love my new BMW! Thank you once again.
- Gloria K. (1/09/12)
My salesman Russell Juelg was fantastic he had everything ready for me when I arrived and helped me understand the operation of my 535i I couldn’t have asked for more
- Patrick D. (1/09/12)
Donna was responsive, professional, and straightforward. I had called around to several dealerships and Donna's prompt responses, honesty and professionalism in great part spurred by decision to come out to Holman from Philadelphia.
- Sharan N. (1/08/12)
I just wanted to thank you for a great buying experience. I have bought a few cars, among other large ticket items, over the years, and this by far was the best buying experience I have ever had. I’ll be honest, I had no intentions of buying a car that night, but you were so nice to Katie and I, and I never felt rushed to make a decision. In fact I never bought anything of that magnitude the first time I went to see it. You took your time and entertained us while talking about business. I really appreciate how you treated us and all that you did to make it a great buying experience. Even after the deal was made, I never felt like you changed how you treated us, as happens so many times to people. You have gone far and above your responsibilities in my mind and you sold the car more than the car itself. Thank you!
- Jason R (12/19/2011)
I want to extend special thanks for the excellent job that Ky did to support my efforts in the leasing of my new BMW X5 2012.
Ky is truly a role model for the industry. His willingness to take the initiative, work extended hours in the evening and days off, accommodate requests, and respond to inquiries demonstrated his customer-centric attitude and disposition. His commitment to customer loyalty was evident.
- Sheila P. (12/19/2011)
Donna Mclaughlin is extremely professional and knowledgable about the BMW product line. Donna explained every detail of the my buying process completely and when I finally made a selection of a 2011 328xi the leasing experience with Donna and Mike (finance) made the process painless and quick. You should be proud of your Holman BMW team. I would have no problem recommending your dealership to anyone. In fact, my daughter is test driving a 335xi this Saturday....another customer for you.
- Jessica P. (12/05/2011)
2011 BMW 328xi
Thank you for connecting us with Ky. Our experience will keep us coming back, and that is completely due to Ky’s exemplary approach to his customers.
- John & Lucy M. (08/30/2011)
2011 BMW 535XI
Please let Donna and Mike in Finance know that they did an outstanding job in my customer experience and as Donna said to me, '2 years goes by quickly!' so don't be surprised if you hear from me in 22 months.
- Carson Y. (08/17/2011)
2011 BMW Z4 sDrive30i
My husband and I were extremely pleased with the exceptional service we received from Ky Williams and the competence exhibited by the entire sales, service and finance team that we dealt with at Holman/Mt. Laurel BMW during our last experience. Ky's enthusiam, professionalism, and expert knowledge of the vehicle options and pricing made the experience fun and Sam did a great job with the financial arrangements and paperwork processing. As usual, James provided excellent information and advice for our service related questions. We have purchased/leased serveral vehicles from the dealership for ourselves and family members and are loyal customers because of the great service we get from Art and the entire team. Thanks!
-Renee U. (08/09/2011)
Excellent buying experience. Paul Schweiger was very helpful. Great selection and an extremely nice car.
- William S. (08/09/2011)
Carl Costantino was incredible! The best car salesman I have ever worked with in leasing/buying a car. Holman and Carl beat their competitor and honored everything that Carl told me during the negotiation. Carl took his time and explained all of the Z-4's options. Holman's showroom is one of a kind; beautiful! I would highly recommend Holman BMW and more specifically, Carl!!!!
Could not be happier with my experience at BMW of Mt. Laurel!
Thanks!
- Louis E. (08/08/2011)
I am very pleased with the job Eduard did for me... the right car for my current situation at a fair price all done in a comfortable atmosphere.
- Martin A. (08/06/2011)
I am a dental student at the University of Pennsylvania. When I was purchasing my car, I was in the busiest time of school year- No time to eat, no time to sleep, and obviously, no time to shop a car. However, Eduard patiently walked me through every step, and I was able to get a great deal on a beautiful car. Honestly, I could feel he did everything he could do for me, and he did not mind going through extra works because of I am an international student. I am so happy and satisfied with his service that I had to bring my favourite wine to him. I personally believe Eduard is a person who makes customers come back again, and he is a great asset to the dealership. I am not local here, so I do not know if I will get to purchase another vehicle from him. However, I definitely want to be his customer again, and to anyone around me shopping for a luxury car, I will highly highly recommend him.
- Scott S. (08/05/2011)
I am so satisfied with my new car and also assistance from Donna. If possible, I will come back to BMW of Mt Laurel again in future. Absolute 5 stars.
- Hao S. (08/04/2011)
5 stars plus. Eduard was very helpful and courteous from start to finish during the entire process. Very knowledgeable with all aspects of the car and answered all my questions.
- Claudia M. (08/02/2011)
Everything about the acquisition and delivery went very smoothly, and I felt well taken care of throughout the process. The car itself is terrific thus far, and has exceeded even my already very high expectations. Thank you!
- Douglas L. (08/02/2011)
Excellent experience -- This is my second BMW from Holman BMW -- I was undecided between two BMW models -- Both the Sales Manager Brad and my Client Rep Dan Kirby were professional and knowledgeable plus exceptionally considerate and patient in guiding me to make a choice that was in my best interest and would make/keep me happy with my selection -- I highly recommend Holman BMW!!
- Linda L. (08/02/2011)
Ed Lebedinskiy was the best and most patient salesman that I have every dealt with. He was very patient with me as I was having some financal issue with my bank initially. But everything worked out for the best. I will refer all my family and friends to your dealership, as I hope everyone is like ED.
- Kenya M. (08/01/2011)
Very professional experience. I would highly recommend BMW of Mt Laurel and everyone involved in my purchase. Thanks
- David R. (07/30/2011)
I stopped in Saturday morning and was greeted by Client Advisor Albert Diprospero. I explained to Al what I was hoping to spend in the way of a monthly payment and then described a 328i that I saw on the lot that interested me. Al quickly went to work to see how he could make it happen. Much to my surprise - he did! Al couldn't have been more professional. His caring and friendly personality made the whole experience a pleasure! Special thanks as well to Finance Manager Sam Silverman. His attention to detail and willingness to spend time explaining all finance options was greatly appreciated! I am loving my new 328i! Thanks!!!
- Stephanie E. (07/29/2011)
Eduard Lebedinsky and Steve Rizzo
Once again, I would like to thank you for everything. I only sleep 4 hours a day, and I would not have got to purchase the car without your help. So I am really thankful for your patience to contact me all the time and I could feel you really did everything you can do for me. As you mentioned, you may be too much on the customer's side. However, you are the type of person who wins customer's heart and makes them come back. I am not local here, so I do not know how long I will stay here and I may not get to purchase another vehicle from you. However, as you did the best for me, I promise you that to anyone around me, (friends, professors, patients, ..) who's shopping for luxury cars, I will highly highly recommend you
-Scott K., Philadelphia PA (07/26/2011)
2008 BMW 335i
I hope Eric stays with BMW for a long time and I certainly will always be back. Also I told my friends and family about me wonderful experience. Thank you again Eric. Eric Decker is a wonderful salesman. He is polite helpful and precise on explaining all details about BMW car. I will certainly always buy BMW's with this service I receive. Thank you so much Eric for all your help.
Eric Decker from Mount Laurel is great.
-Giuseppe T., Mount Laurel NJ (07/02/2011)
2011 BMW 335i Convertible
Edward was a very great salesmen, he was very knowledgeable and kind, He was one of the best sales person aI ever had and made it very easy to buy a car
-Kyayla G. T., Bristol, PA (07/05/2011)
2012 BMW X5
The entire purchase process was very exciting and stress free due to the professionalism and efficiency of the Sales Associate, Donna Mc Laughlin. I had a window of one hour to pick my car up & due all the paperwork and features. When I arrived everything was ready. The Sales Associate was very patient and informative in describing all features, and answered all my repetitive questions with a smile!!!
Harry M. Maple Glen, PA. (0630/2011)
2011 BMW 528i Sedan
My wife and I recently purchased a 2011 328i BMW from your dealership. I had to write to tell you that I have purchased many cars from many different agencies; but I have never been treated so nicely. Harry Goldberg is definitely a credit to your organization. I have never purchased a car over the phone. But I guess there is always a first. I spoke with Harry and after speaking to him I knew he was an honest person that I could trust. He was really interested in helping me find the right car but also was extremely attentive to my needs. I spoke to at least 20 BMW dealerships and visited about 10. Everyone of their sales people were only interested in making a fast buck; and were not helpful.
Harry listened to my financial concerns and got back to me very shortly with an offer that worked for me. My wife and I came to your agency the next evening and Harry waited for us to arrive. We live in Margate N.J. He could not do enough for us. He made our buying experience very enjoyable and extremely pleasant. He is personable, honest, caring, and an all around wonderful human being. This is our first BMW and we love driving the car. Harry took his time and showed us all the amenities in the car. He was very patient. Every sales person should go to the Harry Goldberg Salesmanship School.
He left such a lasting impression on us, that I will definitely buy my next BMW from Harry. Harry Goldberg should be applauded for his excellence in the way he treats the customer. I feel very luck that Harry called me and helped me make this purchase.
Thank you,
Mark & Janet M, Margate NJ
2011 BMW 328i
- Jeffrey B. Bridgeton NJ (04/08/2011)
2011 BMW 128i Convertible
I feel that this dealership is EXCELLENT in how they handle their customers and the cars with the exception of the fact that I really feel the car should be thoroughly detailed and cleaned when brought in for an extensive service of any sort. It is not a complicated request. Other than that, I would continue to use this particular dealership. Nick Vitanza is my service advisor and I also feel he is 100% of the reason I come in to this location....a superb representative of the company. And keep in mind that I drive about 2 hours to get to this dealership....the closest one is located about 45 minutes from my home (Sussman in Pleasantville).
- Joseph T Wildwood Crest (04/07/2011)
2006 BMW 750Li
BMW of Mt. Laurel and Client Advisor Eric Decker treated us great. My Wife bought a BMW in the summer of '10 (2011 535i) and car is so great I was convinced to get one in January '11 (2011 X6). I am new BMW fan and recommended to a family member who went into BMW of Mt. Laurel and bought 2 BMWs (X5 and M6) in January as well. All nice guys, very courtious and helpful. Always addressed by my name which was good. Offered multiple test drives which I took advantage of and appreciated. Salesman Eric Decker spent 2 hours with me going over the vehicle top to bottom.
- Peter (01/31/2011)
2011 BMW X6 xDrive50i
| This is the 3d CPO purchased from Mr.Albert DiProspero. He provided outstanding service and follow up with all three vehicles and I would certainly look for him for the next purchase.
Your Service Department is also absolutely OUTSTANDING!
- Robert (01/27/2011)
2008 BMW 528xi Sedan |
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Ed Lebedinskiy and Ryan Lemek were so courteous and professional, I would definately buy another car from BMW of Mt Laurel and I would recommend you to anyone interested in BMW's ...I love my car!
Iliked that there were so many previously owned cars available at your dealership and that Ed was willing to let us drive any one of them! Ryan was able to answer any questions about the navigation and stereo system and even set my stations for me.
- Karen (01/25/2011)
2008 BMW 535i Sedan
Albert Diprospero was exceptional !!!!!!!
- Cheryl (01/23/2011)
2009 BMW 128i Convertible
| Paul Schweiger provided the best car purchasing experience I have ever had! Very friendly, knowledgeable, and welcoming. Paul showed us the great potential the car exhibits for performance. Paul and staff stayed on after closing to help finalize the deal. Thank you! Paul even offered us pizza! Paul has done a wonderful follow up job via email.
- Theodore (01/23/2011)
2011 BMW 328 |
"Al DiProspero could not have been nicer or more helpful. I thought he was the key to making the deal."
- Laurence, Voorhees, NJ (11/29/10)
"It was a pleasure to deal with such a group of professionals, namely, Art Plyushchev, Mark Kaminski and Sarah Parker. Great thanks to all of them!"
- Andrew, Middletown, DE (11/10/10)
"Previously, I was never sold on the BMW brand - but after having such a great experience thus far I am definitely planning on sticking with BMWs in the future."
- Marietta, Cinnaminson, NJ (09/27/10)
"Ky Williams was simply the best BMW client advisor I have dealt with. His knowledge, patience and passion for the brand were exceptional."
- John, Moorestown, NJ (07/10/10)
2011 BMW 5 Series
"Mark Kaminski was extremly attentive to all my questions and concerns. He followed up in every way, pre sale and post delivery. I would highly recommend Mark and your dealership to anyone searching for a new or CPO vehicle. Thank you for making the buying experience so special."
- Ross L, Cherry Hill, NJ
2007 BMW 750Li (07/06/2010)
"The Best dealership ever! Superb! Paul Schweiger is great and so is Ray King, Service Manager. Thanks. Never would think of going anywhere else."
- Alan K, Cherry Hill, NJ
2010 BMW 528i Sedan (07/08/2010)
"I like coming into BMW of Mt. Laurel knowing that my client advisor will be there. I like seeing the same faces... I like that the staff (front and back) knows me by name and addresses any issues that I have swiftly. I hope that BMW of Mt. Laurel recognizes the importance of continuity in a more specialized market. Russel Juelg is a great guy - he kept me informed on the delivery status of my vehicle. Moreover, he has assisted me with aftermarket/post delivery items that I asked for. He is very thorough and a pleasure to work with."
- Heather, Marlton, NJ (07/02/10)
2011 BMW 3 Series
"It was the best experience I've ever had with a dealership. I have worked in the auto industry for 30 years in customer satisfaction for another manufacturer. The rate the dealer a '10' for he did an excellent job."
- Christopher, Hamilton, NJ
2010 BMW 528i xDrive Sedan (05/10/2010)
"I am so pleased and extremely impressed with my new BMW. All started with the honest and straight forward sales advisor Paul Schweiger. We had recently leased a 3 series and for my fiance I had an infiniti G37x, I returned it and came back to Paul for this outstanding drive machine. Amazing car, Client Advisor. I will be back to BMW of Mt. Laure for my next car."
- Essam, Levittown, PA
BMW 528i xDrive Sedan (05/24/10)
"Eric Decker was spectacular! He understood our needs and showed us cars applicable to our request. He understood us as people, and knew which features we would enjoy in a BMW. He was very genuine and easy to converse with on all levels. We enjoyed the experience because of him."
- Joseph, Woolwich, NJ
2007 BMW 328xi Sedan (03/27/2010)
"Our sales advisor, Ed Lebedinskiy, was amazing! Our initial visit was only intended to view your inventory and purchase at a later day; however, our sales advisor was extremely helpful and professional. We ended up buying the vehicle 5 months earlier and loving the experience tremendously. Your customer service is OUTSTANDING and I am excited to be a part of the BMW Family."
- Ernest, Pennsauken, NJ
2009 BMW 328i Sedan (02/04/2010)
"I have told several people about the sales and service I experienced at BMW of Mt. Laurel. My last vehicle was a Mercedes. There is no question about it that I am thrilled with the BMW 328xi and the strength of this vehicle compared to my former car.
- Lauren, Ardmore, PA
2010 BMW 328i xDrive Sedan (12/31/2009)
"Donna McLaughlin was wonderful. She made my car buying experience wonderful. I will recommend her to everyone I know!! She is a great asset to your team!!"
- Kimberly, Turnersville, NJ
2010 BMW 5-Series (12/08/09)
“This is my second BMW purchased with Marek Kaminski. He is an excellent asset to your organization and I will recommend him to anyone interested in purchasing a BMW. Vehicle shopping can be a tedious event but Marek had made my experience extremely pleasurably. Thank you."
- Matthew, Philadelphia, PA
Certified Pre-Owned X5 (11/27/09)
"Paul Schweiger is an excellent sales person. From the beginning he has always been extremely professional. He never forced us into buying and left the decision on us on our comfort level and the appropriate time to buy the car. We made the deal over the phone with Paul after intially visiting the dealership 5-6 months prior to buying the car. We live approximately 80 miles from the dealership, but still decided to buy the car from DeSimone mainly because of the service provided by Paul.
Overall I will definitely recommend the dealership and Paul to my friends and relatives."
- Subhrajit, Jersey City, NJ
2010 BMW 3-Series (11/12/09)
“Best car buying experience ever. Brad and John did a great job. A very well run operation down to the way you are greeted when you walk in the door. Finance presentation also top notch.”
- Lawrence, Yardley, Pa.
New BMW 5 Series (11/7/09)
“ I love my BMW 530i! Tom Dougherty is a fantastic sales representative for DeSimone. I felt extremely comfortable going through the buying process with Tom's assistance. I do not think I will ever go and buy a car anywhere else because of the service he provided us. Thank you so much. ”
- William, Merchantville, NJ
Certified Preowned BMW 5Series (10/27/09)
“ I chose another X3 because I love the car and I went back to DeSimone because Erin Dunn and the other individuals I've dealt with are always friendly and go out of their way to provide great service. ”
- Susan, Mount Laurel, NJ
Certified Preowned BMW X3 (10/6/09)
“ Donna was a great sales rep. We could not have been happier with anyone else."
- David, Moorestown, NJ
New BMW 5 Series (9/30/09)
Service Testimonials
Your people are excellent in the art of customer service. We have never had such great follow up and courteous treatment from any other dealership- and we have bought a lot of cars! BMW of Mt Laurel has got our business for life
- Frances S., Glassboro (08/16/2011)
2006 BMW Z4 Roadster 3.0i
Always a great experience. You guys are the best. thank you.
- Alan K., Cherry Hill (07/13/2011)
2010 BMW 528i Sedan
James Dagastine, The Best!
-Bernadette M. B., Kearny (07/13/2011)
2006 BMW X5 3.0i
They did everything they said they would and the price was right on target with the estimate.
-Chip V., Mount Laurel (07/13/2011)
2005 BMW X5 3.0i
Chris Williams is my service guy and always goes above and beyond throughout my entire transaction. I wouldn't want to use anyone else.
-Elizabeth M. Mount Laurel, NJ (06/11/2011)
2011 BMW 535i Sedan
"Outstanding! after being an owner of BMW, Audi and Mercedes, BMW customer service wins, hands down. The sales, customer service and servicing experience would make me buy BMW over the other brands mentioned. Unfortunately the Cherry hill dealerships come no where close!!!"
- Jeff (02/18/2011) |
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"My Service Experience was truly exceptional! Sal and Nick were extremely pleasant and helpful. I could not have asked for better service!!"
- Karin (01/31/2011)
"Everyone I dealt with was great. I brought my car in for an antifreeze top off and discovered my engine was smoking and my car was leaking. My car was brought in immediately and within an hour I knew what was wrong with my car and was on my way home in a rental.
- Megan (12/10/10)
"Everyone was very friendly and helpful from the greeter when I arrived, to my service advisor Bobby Jones to the ladies at the loaner window. I felt very welcome and was even offered a coffee while waiting for a loaner. Though I didn't have to wait more than 5 minutes. Great Service!"
- Wendy,Tabernacle, NJ (12/1/10)
"I had an emergency and I was away from home. The dealership was great and helped solve my problem expeditiously. I have been a BMW owner for the last 34 years . The service at every dealership I have come in contact thus far has been exemplary. This is one of the reasons why I will always own a BMW!"
- Jayashree, Orefield, PA (11/30/10)
"Ray, I would like to commend the professionalism of your serving staff. Nick's personal approach and thoroughness is of the highest quality. Wim your chief mechanic is totally accessibly and knowledgeable in all aspects of the mechanics of my M3. The best quality both Wim and Nick have is that they get back to you if they don't have the answer already. I have owned Porche's, Mercedes and Corvettes and none of these service departments can compare to the quality and professionalism of your staff. My compliments."
- Philip, Marlton, NJ (10/29/10)
"Keep up the great job and let your people know that they make a big difference. Your staff is tops! Everyone pitches in to support the effort. The teamanship is excellent. I enjoy coming in to your dealership."
- Richard, Cherry Hill, NJ (10/25/10)
"Exceptional service again from service associate Nick Vitanza. I purchased my previous 325ci from a dealer in Freehold (King BMW). After my experience in having Nick service that BMW I purchased my 530 from your dealership - for no other reason than Nick's attention to my after-the-sale service needs. I do refer my friends/associates with BMW's to drop their dealerships and see Nick for maintaining their vehicles. One of which did switch service and subsequently purchased their second BMW from you."
- Edward, Jackson, NJ (09/16/10)
"As a new customer to BMW of Mount Laurel, my recent appointment has surpassed my expectations. What brought me to Mt. Laurel was a job change to Cherry Hill. I will definitely service my car again at your dealership."
- John, Havertown, PA (08/31/10)
"I am well satisfied with the service. Jeff went out of his way to help me get my car in for service. He is just great. Everyone is always so pleasant. Lois (Cashier) is always so pleasant, I love my conversations with her."
- Susan, New Egypt, NJ (06/21/10)
"From the point I pulled into the dealership and all the way through the repair process I can only describe it as an exceptional experience. Everyone was very professional, courteous, knowledgeable and helpful. I was updated on the problems and status of my vehicle every step of the way as promised via telephone and email. I believe that this is the way that every vehicle dealer should treat their customers no matter the manufacturer. From the way I was treated I felt as if I had joined a secret society...the only thing missing was the secret handshake. I know that this area is for providing additional details to help serve me and others better in the future but I believe that you've covered all the bases.. Okay, well maybe the secret handshake!"
- Jay, Burlington, NJ (05/12/10)
"Nick, my service advisor, was unbelievable. I had to work and my dad (age 85) brought my car in for service. They treated my father like he was the most important man in the world, Nick even offering to personally drive him back to our office. I was more than pleased! In addition, the service work on my car was completed in a very timley basis, with Nick and I speaking at least once so I knew exactly what was going on. I cannot thank you enough for a tremendous service experience!
- Barbara, Cherry Hill, NJ (12/20/09)
"As a business owner myself, I easily recognize outstanding quality and service, and am constantly pleased every time I enter the dealership. Thank you DeSimone BMW of Mount Laurel - You've created a customer for life!”
- Michael, Mount Laurel, NJ (12/14/09)
"I have been dealing with James Dagastine and even though my BMW is a 1997 w/ almost 110k miles on it, he still treats me as though it was a brand new car. He makes no difference b/t a new and old BMW, just is a terrific customer service person. I only had to wait 3 days to get in, b/c I had asked for a certain date, but I'm sure he would have squeezed me in had I needed to get in earlier. Also, my car was cleaned so well that when I woke up the next morning and looked out the window, I didn't think my car was there! Instead, I saw a beautiful (what I thought was a neighbor's NEW) BMW! Then I realized that it was mine and the staff at DeSimone just did an immaculate job cleaning it! Although I may joke about paying high prices for your services, I feel that it is worth it to have an organization like yours that I can trust and who goes out of their way to make me and my 1997 w/ 110k miles feel like the most important customer you have. Thank you, Ben."
- Benjamin, Sewell, NJ (12/11/09)
"This is the first time I felt like royalty having my car serviced. The service was excellent. Thank you!"
- Debra, Trenton, NJ (12/07/09)
"The dealer continues to be 'Best in Class' of all dealers I have experienced in 47 years of car ownership
The service receptionist meeting you with a check-off list is a first among dealers and note worthy. She provided immediate attention and was very nice also. The service writer handled the process perfectly and the service Sarah also supported having the loaner brought to unload my company material form my car to the loaner. This again is 1st class handling of helping the customer have an easy transition. She also handled the return visit swapping out things from the loaner to my car by bringing it around quickly during the process. Time is money to me and time is on short supply today. The DeSimone people, all of them, act as team to get you in and out quickly but also take the time to listen to your needs...Thanks again for the pleasant experience.
P.S. the smiling faces helps a lot too!!"
- Rich, Cherry Hill, NJ (12/04/09)
"I used to go to a dealership much closer to my home and now I drive an hour and a half to have DeSimone BMW due my services and sales due to the professional nature and friendly demeanor of all involved in each department, especially Service. Keep up the great work. I tell EVERYONE to use this particular dealership in Mount Laurel. It is a true pleasure."
- Joseph, Wildwood Crest, NJ (11/27/09)
"David Carr was great! He got me in and out of the service department that day for my oil service. When I received my vehicle it was nicely cleaned. I love the service I received from DeSimone BMW. Keep up the great work!"
- Donyelle, Blackwood, NJ (11/23/09)